Conflict Management in Healthcare: Finding Common Ground

$15.00

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Contact Hours: 1
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Explores communication strategies and techniques designed to find common ground and work through conflicts in healthcare settings with elder patients and their families.

Objectives:

  • Examine the importance and benefits of conflict
  • Identify reasons why conflict is prevalent in healthcare settings
  • Discuss communication approaches to conflict resolution
  • Describe practical communication techniques that result in collaboration

This course is in a written format, and your certificate will be available for download immediately after successful completion of the course! A score of 70% or greater is required to pass.

Certified for RNs, SWs, CCMs, ACMs and LPCs

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Contact Hours

Revision Date

04/15/2020

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Conflict Management in Healthcare: Finding Common Ground
$15.00


Group Name:
Seats:
Total: $0.00 Discounted price
CE Courses in this Group

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