Conflict Management in Healthcare: Finding Common Ground

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Contact Hours: 1
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Explores communication strategies and techniques designed to find common ground and work through conflicts in healthcare settings with elder patients and their families.

Objectives:

  • Examine the importance and benefits of conflict
  • Identify reasons why conflict is prevalent in healthcare settings
  • Discuss communication approaches to conflict resolution
  • Describe practical communication techniques that result in collaboration

This course is in a written format, and your certificate will be available for download immediately after successful completion of the course! A score of 70% or greater is required to pass.

Certified for RNs, SWs, CCMs, ACMs and LPCs

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Contact Hours

Revision Date

4/15/2020
CE Format

RN Approved

Alabama, Alaska, Arizona, Arkansas, California, Colorado, Connecticut, Delaware, Florida, Georgia, Hawaii, Idaho, Illinois, Indiana, Iowa, Kansas, Kentucky, Louisiana, Maine, Maryland, Massachusetts, Michigan, Minnesota, Mississippi, Missouri, Montana, Nebraska, Nevada, New Hampshire, New Jersey, New Mexico, New York, North Carolina, North Dakota, Ohio, Oklahoma, Oregon, Pennsylvania, Rhode Island, South Carolina, South Dakota, Tennessee, Texas, Utah, Vermont, Virginia, Washington, West Virginia, Wisconsin, Wyoming
SW-LCSW-LMSW Approved

Arkansas, Colorado, Connecticut, Idaho, Iowa, Kansas, Minnesota, Montana, Nebraska, Nevada, New Mexico, Texas
CCM-ACM Approved

Alabama, Alaska, Arizona, Arkansas, California, Colorado, Connecticut, Delaware, Florida, Georgia, Hawaii, Idaho, Illinois, Indiana, Iowa, Kansas, Kentucky, Louisiana, Maine, Maryland, Massachusetts, Michigan, Minnesota, Mississippi, Missouri, Montana, Nebraska, Nevada, New Hampshire, New Jersey, New Mexico, New York, North Carolina, North Dakota, Ohio, Oklahoma, Oregon, Pennsylvania, Rhode Island, South Carolina, South Dakota, Tennessee, Texas, Utah, Vermont, Virginia, Washington, West Virginia, Wisconsin, Wyoming

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Conflict Management in Healthcare: Finding Common Ground
$15.00


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