Explores communication techniques that are proven to be effective when delivering negative news to patients, families, and others. Ethical issues of withholding crucial information will be discussed.
Objectives:
- Discuss the key elements in a crucial conversation
- Describe the benefits of conducting crucial conversations with patients and families
- Elaborate on the STATE process when engaging in crucial conversations
- Identify ethical principles related to communicating care issues with patients and families
This course is in a written format, and your certificate will be available for download immediately after successful completion of the course! A score of 70% or greater is required to pass.
Certified for RNs, SWs, CCMs, ACMs and LPCs
.
Reviews
There are no reviews yet.